This policy is clearly stated in Section 9 of both the Virtual Server Agreement and the Dedicated Server Agreement.

9.2

Unsolicited Electronic Mail. You are expressly prohibited from sending unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to, bulk-mailing of commercial advertising, information announcements, and political tracts. Such material may only be sent to those who have specifically requested it. Malicious or threatening email is also prohibited. Although we will make reasonable efforts to alert you to such activities and allow you an opportunity to cure them within a 12-hour period after discovery, we reserve the right to immediately deactivate your use of our service if we discover such activity. Further, you agree to indemnify and hold us harmless from any claim resulting from your use or distribution of electronic mail services through the service provided through this Agreement.

After the first violation of this policy, we will give a warning to the Customer.  Customers are responsible to forward any warnings we give concerning unsolicited e-mail to their customers, employees, relatives, etc. as the case may be, that send unsolicited e-mail. After the second violation, the Server account will be disabled without warning and the account may be terminated.

Customers should make this policy clear to their customers, employees, relatives, etc.  before they order a Server account. Realize that because many Customer have many Virtual Subhost clients on a single Server account, disabling of a single Server account will affect all clients on that Server account. Therefore, it is imperative that customer make this clear and seek to enforce any infractions to this policy immediately.

We believe strongly in promoting "netiquette", or proper use of the Internet. A strong anti-spamming policy will benefit both you and your customers.

Activities Subject to Immediate Deactivation Any Server account that is used for illegal, abusive, or unethical activity may be immediately deactivated by us without warning to you. Illegal, abusive or unethical activities may include, but are not limited to, pornography, obscenity, nudity, violations of privacy, hacking, computer virus, gambling, or promotion of gambling, and any harassing or harmful materials or uses as determined by us. You agree to indemnify and hold us harmless from any claim resulting from your publications or use of illegal, abusive, or unethical materials. Although we will make reasonable effort to alert you to such activities and allow you an opportunity to cure them within a 12-hour period after discovery, we are not required to give such notice before deactivating your use of our services if, in our discretion, your use is or results in illegal, abusive, or unethical activities. If a Server account is disabled, the regular monthly fees still apply until the Server account is terminated by the Reseller. Customer must keep in mind, if a Virtual Subhost client is deactivated for any illegal, abusive, or unethical activity, all Virtual Subhost clients that are hosted on the Server account will be affected by the deactivation.